Details
Posted: 02-Dec-23
Location: Baltimore, Maryland
Salary: Open
Categories:
Nursing Support
Internal Number: REF12489A
Job Description
Community Health Worker
Full-Time
Baltimore, MD
Come elevate your skills and experience by working with a world class 800-bed, Magnet designated Academic Medical Center.
We are looking for talented professionals to join our team at the University of Maryland Medical Center.
As a Team Member at UMMC, you'll experience:
- A supportive and collaborative work environment
- A comprehensive benefits package including health, vision and dental coverage including prescription drug coverage, Tax-Free Savings Plans and more!
- A highly competitive wage scale: Annual merit increases and a base wage scale that is measured against to market standards.
- Generous tuition reimbursement of up to $5,000 per year for your graduate degree.
Located in downtown Baltimore near the Inner Harbor and Camden Yards, you won't find a more vibrant place to work!
General Summary
Under general supervision, visits individuals and families in their homes, in shelters or other similar places to provide basic community outreach services and to assist with programmatic interventions necessary in coping with the transition from hospital to community, or reducing the risk of being admitted to the hospital. Help to train, mentor, and provide direction to CHW I when assigned and applicable. Assist with special project and training new potential Community Health Worker hires.
Principal Responsibilities and Tasks
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
- Conduct home visits to validate program interventions and communicates findings routinely to care coordinator team members.
- Obtain routine information and reports to licensed team members as directed.
- Complete documentation in database and other systems regarding patient or role specific activities.
- Assist with the identification of community resources on an ongoing basis.
- Communicate general information to individuals and families on program objectives and services, eligibility requirements and benefits, confidentiality of information, etc. Distributes informational materials and literature.
- Remind patients and attend scheduled medical or community resource appointments as needed.
- Participate in identified Transitional Care program meetings, and provides patient information regarding status of plan.
- Communicate changes to schedules, application processes, co-payments required, and pertinent insurance information.
Company Description
Renowned as the academic flagship of the University of Maryland Medical System, our Magnet(r)-designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care. Come join UMMC and discover the atmosphere where talents and ideas come together to enhance patient care and advance the science of nursing. Located in downtown Baltimore near the Inner Harbor and Camden Yards, you won't find a more vibrant place to work!
The Coordinated Care Center (C3 Clinic) provides individualized intensive, comprehensive, coordinated ambulatory care for vulnerable patients. Our vision is to holistically address our patients' needs to improve health and well-being through coordinated medical services with emphasis on social determinants affecting health outcomes.
The center offers a patient-centered, evidence-based multidisciplinary approach with a team that provides care coordination to post-hospital discharges for at least 30 days. Patients are ultimately connected to community primary care providers or comprehensive specialty care clinics for continued long-term management of their conditions.
Some things our team assists patients with are:
- Appropriate and affordable medical care (FQHC, immigrant services, primary & secondary care, utilizing our high risk model bridge clinic (the Coordinated Care Center) for those who are medically complex and require services that are of a higher intensity, longer duration or higher frequency visits than can be met in the community)
- Social programs (food resources, supplemental income)
- Services to access care (ID, insurance)
- Transportation (mobility, medical assistance transportation, bus services)
- Housing (shelters, affordable housing resources, assisted living)
- Employment resources
- Treatment for substance use disorder
- Mental health services
Qualifications
Education and Experience
- High School Diploma is required. Associates Degree is preferred.
- Community Healthcare Worker Certification is required.
- Minimum 2 years field experience.
- Minimum 1 year of health training experience.
Knowledge, Skills and Abilities
- Demonstrated computer skills including Microsoft office. Ability to effectively operate multi-line telephone console, and to use professional telephone etiquette is required.
- Highly effective written and verbal communication skills including courtesy, resourcefulness and efficiency in answering questions, giving directions, and explaining community or department procedures and processes are necessary.
- Self-motivated, and confident worker.
- Highly effective critical thinking and interpersonal skills, with the ability to identify barriers and promote desired outcomes.
- Excellent organizational and work management skills a must.
- Ability to adapt to change.
- Ability to multitask at any given time while maintaining strong attention to detail.
- Ability to work in a productivity driven environment a must.
