This position is a professional member of the Care Coordination Team. The care coordinator fills an essential role as a Student Affairs staff member primarily responsible for leading, developing, implementing, and providing care coordination services. This position will be located in the Student Health Complex.
Care coordination services provide support to Missouri S&T students for their personal, professional, and academic success; monitors students' progress through various levels of care; consults collaboratively with Missouri S&T personnel (Counseling Services, Student Health Services, Student Affairs, Equity and Title IX, etc.), community service providers, and family members regarding students who are experiencing various concerns; facilitates referrals for treatment, assessment, and other services to campus resources and community providers; fosters relationships with community providers (hospital, medical, and mental health personnel; law enforcement agencies; social services; etc.); serves as a critical member of the University Committee for Assistance, Response, and Evaluation (UCARE); behaves ethically (upholds confidentiality within appropriate boundaries, maintains complete and accurate records, etc.); provides training to campus community; works evenings and weekends as necessary; reports to Senior Care Coordinator. This position does not provide clinical/therapy services but a strong background in these types of services is desired.
Supports student success through intervention, support, and prevention. This includes assisting students who face complex issues and crises.
Connects students with resources, on and off campus. Educates on relevant policies and procedures.
Addresses student's personal, academic and health needs due to a crisis (e.g. trauma, hospitalization, suicidal ideation, family emergency, etc.).
Monitors student progress from initial contact through resolution. Provides consistent follow up to students and referring parties.
Provides crisis management and critical incident support.
Serves as a private, neutral resource trained to navigate student rights, options, and resources available throughout the continuum of services.
Collaborates and maintains working relationships with Missouri S&T stakeholders, community service providers, and family members.
Facilitates referrals for treatment, assessment, and other services.
Serves on the University Committee for Assistance, Response, and Evaluation (UCARE).
Maintains records and upholds confidentiality. Manages caseload using Maxient and communicates with campus partners regarding students of concern.
Gathers data, compiles information, evaluates, prepares reports and plans for comprehensive needs.
Provides training and outreach to campus community on topics such as mental health, students of concern, etc.
Available evenings and weekends as necessary; shares on-call duties with the care coordination team.
Collaborates with other campus departments in the best interest of the students.
As needed, this position also assumes other responsibilities assigned by the Senior Care Coordinator, Student Health Services Director, or the Student Affairs Office and/or Dean of Students Office.
Direction is received from the Senior Care Coordinator. Additional direction is provided by the director of Student Health Services.
May mentor others in completing care coordination duties.
A Bachelor's degree in related/ relevant area or an equivalent combination of education and experience, and at least 3 years of experience from which comparable knowledge and skills can be acquired is necessary
Master's degree in social work, counseling, psychology, mental health, psychiatric nursing, or related field is preferred.
One year minimum experience in the coordination of care and services, follow up, and assessment.
Experience in higher education setting is strongly preferred.
Experience in crisis intervention, suicide assessment, and intervention.
Experience and knowledge in clinical case management working with complex client needs.
Licensure or eligible for licensure in applicant's respective field.
KNOWLEDGE, SKILLS, & ABILITIES
Possess conceptual knowledge of theories, practices and procedures within the Health Services function.
Applies general knowledge of the organization and Health Services techniques developed through education and experiences.
Highly developed and effective skills in resolving complex and challenging situations, showing consistently good judgment.
Experience working with young adults and a diverse population.
Demonstrated knowledge and understanding of state and federal laws, not limited to, Title IX, VAWA, ADA, Title II, HIPAA and FERPA, as well as professional ethics or regulations that govern the work.
Ability to manage multiple critical tasks, has attention to detail, and prioritize duties.
Works well independently in a high traffic work environment.
Effectively communicate through various mediums and create a trusting, supportive rapport with students. Comfortable in the use of computer technology (i.e. email communication, web pages, PowerPoint, web-based surveys, etc.).
The final candidate is required to provide copies of official transcript(s) for any college degree(s) listed in application materials submitted. Copies of transcript(s) should be provided prior to the start of employment. In addition, the final candidate may be required to verify other credentials listed in application materials.
Failure to provide official transcript(s) or other required verification may result in the withdrawal of the job offer.
All job offers are contingent upon successful completion of a criminal background check.
Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America.
The University's nondiscrimination policy applies to any phase of its employment process, any phase of its admission or financial aid programs, or other aspects of its educational programs or activities. Further, this policy applies to sexual violence or sexual harassment, both forms of sex discrimination, occurring within the educational program and instances occurring outside of the educational program if the conduct negatively affects the victim's educational experience or the overall campus environment.
Any person having inquiries concerning the application of Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990 or other civil rights laws should contact the Title IX Coordinator.
EEO IS THE LAW
To read more about Equal Employment Opportunity (EEO) please use the following links:
We are a first class University looking for dynamic faculty and staff to join us as we continue to achieve our mission of excellence.You've come to the right place to find your new career or to make the leap to the next level. Whether you are just starting out or are a seasoned professional in your field, chances are we have the right opportunity for you.Why? Because Missouri S&T is not just a world-renowned educational and research institution; it is one of the biggest, most versatile employers in south central Missouri. We don't just have first-rate faculty and students; we have first-rate staff, too! Whether you are a financial professional, a plumber, a research scientist, a custodian, a graphic designer, or a coach, working at S&T means you are part of something big — you're making a difference in the world.We have it all: challenging and engaging work, a wide variety of jobs to fit your career goals, great benefits, career development and training, work-life balance, beautiful surroundings, a rich tradition and history, a sense of community and belonging, and a proven commitment to diversity in the workplace.
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