The Department of Family Medicine is seeking a Patient Access Supervisor candidate. The supervisor will supervise the daily operational functions of patient access representatives in the clinical site and will be responsible for training and updating employees with any changes in policy or processes, and ensure employees understand job expectations. The supervisor will be responsible for mediation and resolving problems and providing internal management to Family Medicine. The supervisor will serve as a liaison between patients, staff and providers. Operational hours for this position are from 8:00 am to 5:00 pm, Monday through Friday.
CLINICALSUPPORTPOSITION – NOTSUBJECT TO STATEHUMANRESOURCESACT.
The ECU Brody School of Medicine is affiliated with Vidant Medical Center. Vidant Medical Center is the flagship hospital for Vidant Health and serves as the teaching hospital for the Brody School of Medicine at East Carolina University.
Special Instructions To Application:
Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write ‘see resume’ on your application when completing the job duties section.
If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
High school diploma or equivalency and two years of progressively responsible administrative/office management experience, including some experience as a lead worker; or equivalent combination of training and experience.
Full time or Part time: Full Time
Position Location (city): Greenville
Position Number: 955212
Organizational Unit Overview:
The Department of Family Medicine is one of eleven clinical departments at the Brody School of Medicine. The purpose of the department is to improve the health of the people of eastern North Carolina through leadership in Family Medicine education, research and health care services. The department provides accessible, high quality health care for its patients.
The Department of Family Medicine consists of seven divisions, as well as a central administration office. Each division has a responsibility that supports the overall mission of the department. The divisions include educational development, research, medical student education, residency, geriatrics, clinical services, and sports medicine. Clinical activities take place in the Family Medicine Center, Robert and Frances Monk Geriatric Center, Firetower Medical Office, nursing homes, Vidant Medical Center and in the community.
To be a national model for student success, public service and regional transformation, East Carolina University uses innovative learning strategies and delivery methods to maximize access; prepares students with the knowledge, skills and values to succeed in a global, multicultural society; develops tomorrow's leaders to serve and inspire positive change; discovers new knowledge and innovations to support a thriving future for eastern North Carolina and beyond; transforms health care, promotes wellness, and reduces health disparities; and improves qualify of life through cultural enrichment, academics, the arts, and athletics. We accomplish our mission through education, research, creative activities, and service while being good stewards of the resources entrusted to us. East Carolina University delivers on the promise of opportunity. We open doors. We improve lives. We transform the present, and we discover the future. In these ways and more, we serve our community, our state, our nation and our world as together we reach toward our greatest potential. Tomorrow starts here.