The Associate Executive Director is responsible for assisting the Executive Director in the overall administration of the community. He/she supervises operation of the service departments as directed by the Executive Director, with primary emphasis on following departments: Food & Beverage, Activities, Environmental Services and Resident Services. He/she also handles special projects for the Executive Director. In the Executive Director’s absence, the Associate Executive Director may assume responsibility for all facility operations.
The Associate Executive Director has the authority to interpret personnel policies, handle resident concerns and employee problems, and approve purchasing orders/invoices according to policy. Decisions on policy changes, major resident issues and capital expenditures are made with the Executive Director.
Supervise assigned department directors; attend and participate in department director meetings.
Maintain the highest quality services for residents.
Participate in developing budget, prepare timely financial and operations reports. Monitor expenditures to provide services within budget.
Assist Executive Director in ensuring compliance with state and federal regulations; maintain personal Administrator's license, if appropriate.
Maintain current knowledge of applicable laws and regulations.
Maintain a positive relationship with representatives of government agencies who survey and inspect the facility, as it relates to OSHA and Life Safety.
Ensure that corporate compliance directives are implemented and monitored.
Meet with residents to solve problems and concerns, assist in determining when a higher level of care is needed.
Ensure resident satisfaction to achieve the top quartile satisfaction score.
Develop a positive professional relationship with residents, Owners, professional organizations, community groups, and other appropriate entities.
Maintain an active relationship with residents through individual and group interaction. Participate in monthly Town Hall meetings with residents, and initiate/participate in resident functions/meetings (i.e. Resident Council).
Maintain a working atmosphere which is supportive of staff and keeps them informed.
Meet regularly with Executive Director and Owners to report on operational issues.
Assume full responsibility for operation of the facility in Executive Director’s absence, if assigned.
Participate in community activities and industry-related programs.
Represent the community in a professional manner consistent with the philosophy of the organization.
Conduct in-service education for employees.
Conduct special projects as assigned by the Executive Director.
At least three years of management experience in a health care, hotel/restaurant or life care community environment is required.
California RCFE Administrator Certification required.
Background in financial management, including budget preparation, cash flow management, and analysis of financial reports.
Ability to work effectively and diplomatically with a variety of entities, including residents, families, owners, community groups, government agencies, etc.
Ability to write clearly and concisely.
Ability to effectively communicate verbally with individuals and both large and small groups.
A broad understanding of federal and state laws related to the operation of the facility.
A knowledge of and special sensitivity to the needs of the aging.
Ability to effectively supervise staff members and to work cooperatively as part of a team.
Ability to work independently with self-discipline and self-motivation.
Computer knowledge and skills, including Microsoft Word, Excel, and Outlook.
Ability to gain the knowledge and develop the management skills required to become an Administrator of his/her own facility.
The technical knowledge required is best obtained through a B.S. or M.S. degree in business health care, hotel/restaurant management, or a closely related area. Possession of or the ability to obtain a nursing home administrator licensure within 12 months of employment is required.
Must have a passion for providing excellent customer service.
Internal Number: 871640
About La Costa Glen
Come work at a place where you can make a difference in the lives of others!
La Costa Glen is a resort-style retirement community located in beautiful North San Diego County, only two and a half miles from the Pacific. The community is contained securely on 50 acres within a park-like preserve, surrounded by permanent open space. La Costa Glen is a Continuing Care Retirement Community (CCRC) offering a variety of villas and apartment homes to over 900 residents. Full services are provided, including restaurant style dining, housekeeping and laundry, maintenance services, transportation, fitness classes, wellness programs, and numerous activities.
We are committed to hiring high quality, professional and caring individuals. Through our STAR Core Values, we recognize the importance of supporting, training, and retaining our employees to better serve our residents: Service to Residents & Staff, Team Success, Aim of Excellence, R (do the) right thing.
La Costa Glen offers an excellent benefits package including medical, dental, vision, life insurance, flexible spending accounts, employee meal program, and a Safe Harbor 401(k) plan with match.
Apply here: https://lacostaglen.hrmdirect.com
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