DUTIES & RESPONSIBILITIES: Responsible for the strategic planning, budgeting, operations, and leadership for Keiro's programs, including healthy living community education, grants, Iyashi Care, other strategic partnerships, volunteer management, internships, support for residents of the former facilities, information and referral services, research, convenings, social entrepeneurships, and technology. The Director will also interface with the Board.
DIRECT REPORTS: Manager of Programs & Innovation, Program Associate(s)
ESSENTIAL DUTIES & RESPONSIBILITIES:
Supports Keiro's mission and strategic priorities.
Meets minimum standards of compliance, including adherence to the Code of Conduct and participation in mandatory training programs.
Participates in and supports performance improvement activities.
Provides customer service in an ethical, timely, accurate, efficient, and respectful manner.
Maintains a safe work environment.
Assists in the development of current and long-term organizational strategies, goals, objectives, policies, and procedures.
Continually makes recommendations for new programs and services that enhance Keiro's mission and organizational goals.
Researches results and optimizes existing programs to meet the most pressing needs and achieve the most significant impact.
Develops budgets for all program areas and assures compliance.
Directly supervises program staff to assure all key goals are achieved on schedule and the utilization of each individual staff member is maximized.
Monitors local, regional, and national aging and health trends relative to existing organization services.
Manages strategic partnerships teams, with the Manager of Programs & Innovation, with selected partners to develop and implement programs that will fill a vital gap in services, add new service components and/or reach new constituencies, to deepen overall impact.
Collaborates with the Director of Development & External Relations to promote the organization's mission, goals, objectives, and impact of the programs on the community.
Works with communication staff to promote the organization's mission and impact of the programs for community engagement.
Assures all programs are executed, with goals achieved on schedule. Effectiveness of programs to be measured based on evaluation outcomes, community participation, customer satisfaction, and increases in charitable donations.
Develops programs to improve the sustainability of other organizations serving older adults and caregivers in our community.
Represents Keiro in the community of older adults and caregivers, and among the wider cohort of senior care professionals, researchers, foundation professionals, etc.
Maintains current relationships and develops new relationships with the community.
Special projects, as assigned by the President & CEO, COO, and Vice President.
Assures documentation of all program activities, evaluations, and impact.
Equipment & Supplies:
Assures that program equipment and supply needs are met.
Ability to travel and work flexible hours.
Must be self-motivated and able to work independently.
Interest in working with older adults.
Performs additional duties, as assigned.
Education: Bachelor's degree required. Master's degree in organization management, administration, business, gerontology or related field preferred.
Experience: 5+ years of professional leadership experience in program management and development within a healthcare provider, human services organization, or community-based organization.
Knowledge of the Japanese American/Japanese community, community-based organizations and strategies, and group processes and group dynamics.
Knowledge of community resources for older adults, as well as current research and developments in geriatrics and non-profit organizations.
Teamwork: Works cooperatively with other departments and supports a total team approach to problem identification and solution.
Communication: Skilled in effective oral and written communication abilities.
Analytical: Ability to perform simple to complex mathematical calculations.
Computer: Skilled in PC and computer equipment, including word processing, accounting, database management, spreadsheets, and other software applications required for the position.
Language: Japanese bilingual preferred.
PHYSICAL & SENSORY REQUIREMENTS (with or without the use of mechanical devices):
Must be able to move intermittently throughout the work day.
Must be able to cope with the mental and emotional stress of the position.
Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met.
Must function independently and have the flexibility, personal integrity, and ability to work effectively with participants, community members, personnel, and support agencies.
Must meet the general health requirements set forth by the policies of this organization, which include a health examination.
Must be able to push, pull, move and/or lift a minimum of 25 pounds.
May be necessary to assist in the evacuation of participants during emergency situations.
WORK AREA & ENVIRONMENT:
Office and community
Internal Number: 1
Keiro is a mission-driven organization engaged in improving the quality of life for older adults and their caregivers in the Japanese American and Japanese-speaking community in Southern California. Founded in 1961, Keiro delivers a wide range of resources to address the challenges and barriers that aging presents - including isolation, limited financial resources, and complex health conditions. Keiro participates in research and innovative work to advance progress in resolving the challenges of aging.
Keiro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, genetic information, disability, marital status, domestic partner status, or medical condition or any other basis protected under federal, state or local laws.