Under the general supervision of the Director of Dining Services, the Culinary Kitchen Manger is responsible for the planning, organizing and direction of the dining department in a skill facility setting, while ensuring the highest standards of quality, service and cleanliness to Glencroft residents, guests and staff members in accordance with the mission and values of Glencroft Senior Living. This position is responsible for maintaining high standards in service, food preparation, resident relations, costs containment, personnel, and safety, sanitation, training and special functions. This position assists in the maintenance of sound inter-departmental relations and the integration of the dining services department with Glencroft’s plan of operations. The Culinary Kitchen Manager, manages employees within the framework of teamwork and empowerment. The Culinary Kitchen Manager will possess a genuine interest in and concern for geriatric, chronically ill and/or disabled persons. Must be able to fluently communicate in or to take or give direction or guidance in the English language.
To function effectively in this position, the incumbent must possess a high school diploma or GED equivalent with a preference of a minimum of two years’ experience in dining services in a skilled facility setting and/or a related college culinary degree.
Regular attendance is considered an essential function of this position and is necessary for the efficient operation of the business.
Partners with Human Resources on but not limited to the following: interviewing, hiring, onboarding, training, performance evaluation, corrective actions and investigations of all dining staff members in accordance with the direction received from the Director of Dining Services.
Works with the Director of Dining Services to produce the work schedule for the dining services department and ensures that there is less than 2% overtime every pay period.
Responsible for overseeing special events set-up, execution, and break down. Responsible for handling resident, guest and employee complaints, if any, and rectifying problem situations.
Develops and maintains a high level of staff morale, a low turnover rate, and employee motivation through daily meetings and a consistently firm but fair system of discipline.
Responsible for working closely with the Vice President of Dining Services to ensure that the dining services department is running at or under budget and takes the necessary steps to maintain this standard. Incumbent is to monitor budget weekly and report monthly.
Develops and maintains controls to ensure the production of food is meeting Glencroft’s quality standards. Enforces control and quality assurance on a continual basis. Maintains continual state of cleanliness and sanitation.
May assist the Vice President of Dining Services and Director of Dining Services in the predicting, planning, monitoring and evaluation of cost programs used by the dining services department.
Assist with menu planning and writing and maintaining recipes and menus on a weekly basis.
Conducts a “Show Time” meeting before every meal so staff members can best describe the menu choices and are aware of ingredients in the dishes to be served.
Circulates in dining areas during meal periods to field resident/guest comments pertaining to service and food quality.
Responsible for the daily and weekly ordering of department food.
Actively participates in committee meetings, as appropriate and volunteers valuable feedback in these meetings.
Maintains good working relationships with all residents, dining services staff, and the management team at Glencroft.
Performs other duties as assigned.
Internal Number: 8611
About Glencroft Senior Living
Glencroft Senior Living is a 900-resident Continuum of Care Retirement Community born out of the compassion of a pastor's wife who provided loving care in her own home for an elderly couple without family until their passing. Now, under the sponsorship of Mennonite Health Services Alliance, Glencroft continues to offer exceptional care in the form of Independent Living, Assisted Living, Skilled Nursing Care, Memory Care, and Hospice. In addition to our outstanding facilities, Glencroft is blessed with a fine family of industry professionals. We recognize that our care providers, associates, and volunteers have developed and continuously promote a warm, friendly, compassionate, and supportive culture. They have helped Glencroft earn an outstanding reputation in the senior community. If you are interested in becoming a member of our exceptional team of Caregivers, then we encourage you to apply today! Thank you for considering Glencroft as your next career step.Glencroft Senior Living is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation.